Platemates collects personal information directly from the customer in a completely transparent manner and only collects personal information that has been directly supplied by the customer through:
Platemates does not collect personal information using any covert methods such as cookies or by any method that is not completely transparent.
Platemates collects personal information for the sole purpose of processing customer orders. Platemates complies with the Privacy Act and:
Any personal information collected will only be disclosed where it is reasonably necessary:
Any personal or payment information collected on this website is transferred via a secure 256bit encrypted connection. Online payments for PlateMates orders are processed by Paystation who are a certified Paymark Certified Solutions Provider.
The customer may request a refund in the following events:
In any other event there shall be no entitlement to any refund.
To request a refund the cusomer must:
Approved refund will be made to the customer using the following methods:
Every effort has been made to ensure the information contained on this site is accurate however Platemates reserves the right to change any or all information at any time without further notice. All information on this site should be considered a guide only and confirmed with a representative of Platemates.
All products are priced in New Zealand dollars and include G.S.T and delivery charges except where specifically agreed to being charged . Prices are subject to change at any time.
Any complaints about our products or services should be directed to PlateMates and communicated via the the contact details available on this website.
All communications between your browser and this website are encrypted using 256bit SSL technologies. We do not collect or store credit card or other payment infomation on our website. Online payment processing for PlateMates orders is performed by Paystation, who are a certified Paymark Certified Solutions Provider. This means they provide payment solutions that continue to meet the high standards required by New Zealand banks.
During the order process you will be securely re-directed to an external page where you can complete your card payment details, after which you will be directed back to this website and provided with a confirmation of your order. As we do not collect or store payment information you are required to enter your payment information, in full, for each order. If you have any questions regarding online payments, or our ordering process, please contact us.